Absolutely. This is an excellent application for our SSR. Read more about our Service Agreement Models. 

Can you just come in to assess our organization and processes without a commitment to make changes?

Definitely. We can do an assessment and provide a detailed report that enables you to take actionable steps without committing to additional services from Cliste Solutions.

Do we have to sign an NDA before we start engaging with you?

No. We are happy to talk to you about your requirements and share whatever we can about ourselves during our sales cycle and initial consultation. We typically find, however, that our clients want to sign an NDA before we engage with them, so sometimes it is best to get that of the way early on. We will require that an MNDA be signed before sharing our rates and of course before we sign SOWs or other binding service agreements. We have an MNDA that we prefer to use, however we are more than happy to review yours.

We have a really big project that involves a reorganization and a full scale Agile transformation, do you have the capacity to support such a large engagement?

The short answer is “yes”, the better answer is “it depends”. The timing of our existing projects and the depth of our backlog will come into play of course. We will assess capacity and availability, and if we find we don’t have the capacity available for your needs then we will engage our Partner teams to support your project. In either case, you get the same level of expertise and performance, as well as the opportunity to meet the team you will be working with to make sure it is a good fit all around.

We are a Waterfall development organization, can you support an Agile transformation from Waterfall?

Yes. We are very Agile savvy and have orchestrated Agile transformations from many other development processes. We have consultants that are ACP and CSM certified, so we know the process, the tools and more importantly successful behavior. Agile transformations often involve other organizational changes (redefining leadership roles, org structures, etc.), and can bring about “nay-sayers”. With Cliste Solutions, you get the benefit of our expertise in organizational development as well. Most Agile consulting organizations focus exclusively on the Agile methodology and spinning you up on the “ceremonies” without the expertise to dive deep into the management consulting required to successfully implement a process, and quite frankly a behavioral, transformation. Agile is a behavioral change and you need someone that can help you manage not just the process, but the people. We have experience in adopting Agile not just for engineering organizations, but also for IT and operations environments.

Are travel costs included in your hourly rates?

Yes. Our hourly rates include local travel and related expenses. If your engagement requires that we book air travel or lodging, or involves long distance driving (over two hours), then T&E will be incorporated into the engagement contract as a separately billed line item.

What are your hourly rates?

As an organization proffering transparency and collaboration, this is the one area we prefer to be not so transparent, especially on our public web site. Reach out and let’s have that conversation when we discuss how you want to apply our services.